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Shipping Information

Please take a few moments to read the information below for further details of delivery to your specific area.

Carl International Mfg. Co., Limited endeavours to provide an efficient and reliable delivery service to all our customers all over the world. In case of the total weight of goods less than 0.5 kg, we use Airparcel post. Normally it will take about 14 days. More than 0.5 kg weight, Using Federal Express we are able to provide Standard 1-5 Working Day delivery.

We can dispatch orders to your home or work place.  Deliveries are made on weekdays only (excluding public holidays), Mon-Fri 9:00am to 5.00pm and require a signature.

If nobody is available to sign for the goods, the courier will leave a card with details of the phone number to call to arrange another delivery.

Delivery Method

All goods are dispatched via Airparcel post or Federal Express, on a Federal Standard service (deliver any time between 09:00 and 17:00, Mon-Fri, except public holidays).

Please make sure that you provide the correct zip code (if applicable) for your delivery address, as this will ensure that your goods are delivered as quickly and effectively as possible, as well as a daytime contact telephone number which we or the courier can contact you on.

If you require any further assistance then please contact us (e-mail: carl@carlmfg.com.hk) with your order number to hand. This number can be found in the e-mail confirmation which you received at the time of ordering the goods. We will strive to resolve the issue for you immediately.


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